COVID-19 INFO
What is covered in relation to COVID-19 disruption?
If you are not able to travel due to testing positive for covid, refused boarding for due to a temperature check, or in close contact with someone tested positive, the cost of your cancellation will be reimbursed.
The following is covered:
Cancellation
- Serious illness or disease following COVID-19 infection
- Infection with COVID-19
- Refusal of boarding by the means of transport reserved following temperature measurement
- Case of contact with COVID-19
- COVID-19 disruption as border closures, a government advisory against traveling to your destination or restrictions preventing us from operating your charter at the departure destination.
- Failure to provide a negative COVID-19 test to enter the country you are visiting does not qualify as disruption. In this case, our usual cancellation terms apply.
Late arrival
- Serious illness or disease following COVID-19 infection
- Infection with COVID-19
- Refusal of boarding by the means of transport reserved following temperature measurement
- Case of contact with COVID-19
Maximum compensation: three days refundable rental. Deductible of one day.